Terms of Service

1. About these Terms

These Terms of Service (“Terms”) govern your use of www.flippraxis.com and its sub-domains, our platforms, free tools and resources, and any services we provide (together, the “Services”). “FlipPraxis”, “we”, “us” and “our” mean FlipPraxis and its affiliates. “You” means the person using the Services and, where you act for a university, college, company or other organisation, that organisation (an “Institution”).

By using the Services, creating an account or signing an Order, you agree to these Terms. If you are accepting for an Institution, you confirm that you are authorised to do so. If you do not agree, please do not use the Services.

Order of precedence. If there is a conflict, a signed Order takes priority, then any platform-specific terms shown on that platform, then these Terms. Our Privacy Policy explains how we handle personal data.

2. What FlipPraxis Does

FlipPraxis is a higher education transformation company. We help universities and colleges redesign how they teach, assess and prepare students for work, and we support that change with expert services, proven learning frameworks and a family of digital platforms. We work with institutions, academic leaders, faculty, students, quality and accreditation teams, employers and industry partners.

Services

• FlipPraxis Compass – strategy, readiness assessment and transformation roadmaps.
• FlipPraxis Catalyst – implementation of new learning models alongside your faculty.
• Launchpad Pilot – a focused, small-scale pilot that tests an approach with real students before wider adoption.
• Scale Studio – planning and support to scale what works across programmes and campuses.
• Strategy and advisory – accreditation and outcome-based education support and ongoing institutional advice.

Frameworks and methods

• The APEX Learning Cycle (Acquire, Practice, Evaluate, Expand).
• Four learning pillars: Pathways (project-based personalised learning), Spark (active learning), Flip Forward (flipped classroom) and Bridge (industry integration).
• Our engagement approach: Diagnose, Plan, Pilot, Scale, Sustain.

Platforms and products

• UniTech – an AI-enabled learning ecosystem for universities.
• CareerEdge AI – career readiness and employability.
• Apex Hub – projects, feedback and learning analytics in one place.
• ProofFolio – an evidence repository and student portfolios.
• KnowledgeVault – academic resources and university discovery.
• WisdomConnect – a moderated Human Library of real conversations.
• Educator Edge – faculty development, AI literacy and micro-credentials.

Free tools and resources

These include the ReadyScan transformation readiness assessment, Discover Your AI Level (an AI literacy test with a certificate), Educator Edge courses, the higher education Benchmark Survey, reports, articles, the newsletter and the Ask FlipPraxis chat assistant.

This section describes our offerings in general terms. What we deliver in any engagement is set out only in a written proposal, order form or Statement of Work agreed with us (each an “Order”). We may develop, rename, change, add or withdraw offerings at any time. Changes do not reduce what we have already committed to in a signed Order.

3. Eligibility and Accounts

• You must be at least 18 years old to create an account, unless your Institution has enrolled you and obtained any consent required by law (including verifiable parental consent where applicable). Some platforms, such as WisdomConnect, are for adults only.
• Give accurate information and keep it up to date. Keep your sign-in details secure, and tell us promptly through the Book a call option if you suspect unauthorised use. You are responsible for activity under your account.
• Institutions are responsible for the users they invite or authorise, for managing their access, and for those users’ compliance with these Terms.
• We may refuse, suspend or close an account where we reasonably believe it is being misused, is inaccurate or puts the Services or other users at risk.

4. Fees and Payment

• Fees for paid Services are set out in the relevant Order. Unless the Order says otherwise, invoices are payable within 15 days of the invoice date, in the currency stated, without set-off or deduction.
• Fees exclude GST and other applicable taxes, duties and bank charges, which the Institution pays in addition. Where tax must be withheld at source, the Institution will provide the certificate promptly.
• Agreed travel, accommodation and out-of-pocket expenses are reimbursable at cost unless included in the fee.
• Overdue amounts carry interest at 1.5% per month (or the maximum rate permitted by law, if lower) from the due date until paid. We may suspend Services, platform access or delivery of deliverables while any undisputed amount is overdue.
• Fees are non-refundable once the related work has started or the related period has begun, except where an Order expressly provides otherwise or where the law requires a refund.
• Fees may be revised at renewal or for any extension or change in scope, with reasonable written notice.

5. Working Together

Successful transformation is a shared effort. For each engagement the Institution will:

• provide timely access to the people, information, systems, data and approvals reasonably needed, and nominate a single point of contact with decision-making authority;
• make faculty, staff and students available as agreed, and implement the recommendations it chooses to adopt;
• make sure that any information, content and data it provides is accurate, lawfully obtained and may be shared with us for the engagement.

Where a delay or change is caused by the Institution or by circumstances outside our control, timelines move accordingly and any additional effort is chargeable at our then-current rates. Changes to scope must be agreed in writing.

6. Intellectual Property

FlipPraxis property

FlipPraxis owns all rights in the Services and in everything we create or use to deliver them, including the APEX Learning Cycle, the Pathways, Spark, Flip Forward and Bridge frameworks, ReadyScan, our platforms and software, methodologies, assessments, rubrics, templates, playbooks, course and training materials, reports, know-how, and the names FlipPraxis, UniTech, CareerEdge AI, Apex Hub, ProofFolio, KnowledgeVault, WisdomConnect and Educator Edge together with their logos (“FlipPraxis IP”). This includes any improvements, adaptations and derivative works of FlipPraxis IP, whoever suggests them.

Your licence

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the Services and FlipPraxis IP for your own internal academic and educational purposes during the term of your Order or account.

Deliverables

Once the related fees are paid in full, the Institution may use the deliverables we prepare specifically for it (such as its roadmap or programme blueprints) for its own internal purposes on a perpetual basis. FlipPraxis keeps ownership of the FlipPraxis IP contained in those deliverables, and we remain free to use general skills, knowledge, ideas and techniques gained in our work, provided we do not disclose the Institution’s confidential information.

Your content

The Institution keeps ownership of its own curriculum content, student work, records and materials (“Institution Content”). It grants FlipPraxis a non-exclusive, royalty-free licence to host, copy, process and adapt Institution Content as needed to provide and support the Services. We may also create and use de-identified and aggregated data and insights, which do not identify the Institution or any individual, to operate, benchmark, secure and improve our Services and research. These remain FlipPraxis property.

Feedback

If you send us suggestions or feedback, we may use them freely without any obligation to you.

7. Acceptable Use

You must not, and must not allow anyone else to:

• copy, resell, sublicense, rent, white-label, publish or commercialise FlipPraxis IP, or present our frameworks or materials as your own or a third party’s, without our written consent;
• use the Services or our materials to build, train or improve a competing product or service, or any artificial intelligence or machine-learning model;
• scrape, harvest or bulk-download content or data, or reverse engineer, decompile or try to discover the source code of any platform;
• probe, scan or test the security of the Services, bypass access controls, or interfere with their operation, except under a written security-testing agreement with us;
• upload unlawful, infringing, harmful, misleading, hateful or abusive content, malware, or anyone’s personal data without the right to share it;
• impersonate anyone, misuse certificates or credentials, or use the Services in breach of applicable law, including data protection and anti-spam law.

We may remove content, restrict features or suspend access to protect the Services, our users or FlipPraxis.

8. Free Tools, Assessments and Certificates

• Free tools, tests, courses, reports and templates are provided for general information and professional development. We may change, limit or withdraw them at any time.
• ReadyScan results, AI literacy levels, benchmarks and similar outputs are indicative. They are based on the information you provide and are not a formal audit, accreditation decision or professional opinion.
• Certificates and micro-credentials confirm that the stated activity was completed. They are not academic degrees, statutory qualifications or accredited awards, and they do not guarantee admission, employment or promotion. Verification pages show the details described when you register and may be publicly viewable.
• We may withhold or revoke a certificate where we reasonably believe it was obtained through misconduct, impersonation or misuse.

9. AI Features

Some Services use artificial intelligence, including the Ask FlipPraxis assistant and AI-assisted features in our platforms. AI output can be incomplete or inaccurate. It is provided to support, not replace, human judgement, and it is not academic, legal, financial, career or other professional advice. You are responsible for reviewing output before relying on it, and for any decision you make about students, staff or programmes. Please do not enter sensitive personal information into AI features.

10. Your Posts and Community Features

Where a Service lets you submit content, such as reviews, ratings, contributions to KnowledgeVault or stories on WisdomConnect, you are responsible for it and confirm that you have the right to share it. You grant FlipPraxis a worldwide, non-exclusive, royalty-free licence to host, display, adapt (for format and moderation) and distribute that content in connection with the Services. We may moderate, decline or remove content at our discretion. Platform-specific rules and community guidelines also apply.

11. Third-Party Services and Links

The Services may integrate with, or link to, third-party products, websites and services, such as learning management systems, video conferencing tools and payment providers. Your use of them is governed by their own terms. FlipPraxis is not responsible for third-party services, content or availability.

12. Confidentiality

Each party will keep the other’s confidential information confidential, use it only for the engagement and share it only with its personnel, affiliates, subcontractors, service providers and advisers who need to know it and are bound by similar obligations. Confidential information includes the Institution’s non-public strategies, financial data and student information, and FlipPraxis’s non-public methodologies, materials, platform features and pricing. These obligations do not apply to information that is or becomes public through no fault of the recipient, was already lawfully known to it, is independently developed, or must be disclosed by law (with prompt notice where lawful). They continue for three years after the engagement ends, and indefinitely for trade secrets and personal data.

13. Non-Solicitation

During an engagement and for 12 months after it ends, the Institution will not directly or indirectly solicit or engage any FlipPraxis employee, consultant or associate who worked on that engagement, without our written consent. This does not apply to general advertisements not targeted at our personnel. This clause applies to the extent permitted by applicable law.

14. References and Publicity

Unless the Institution tells us otherwise in writing, FlipPraxis may name the Institution as a client and display its name and logo in client lists, proposals and on our website. We will seek the Institution’s approval before publishing a detailed case study, quotation or outcome data that identifies it.

15. Our Commitment and Disclaimers

FlipPraxis will provide paid services with reasonable skill and care, in line with the relevant Order.

Educational and institutional outcomes depend on many factors outside our control, including institutional commitment, faculty participation, student engagement, regulators and labour markets. We therefore do not guarantee any particular result, including accreditation or ranking outcomes, placement or salary levels, enrolment, learning gains or return on investment. Examples, case studies and projections on our website are illustrative.

Except as expressly stated in a signed Order, the Services, platforms, free tools and content are provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose, uninterrupted availability or error-free operation, to the fullest extent permitted by law. Service levels apply only where agreed in an Order.

16. Limitation of Liability

• FlipPraxis is not liable for any indirect, incidental, special or consequential loss, or for any loss of profit, revenue, business, goodwill, reputation, anticipated savings or data, however caused, even if we were told it was possible.
• FlipPraxis’s total liability arising out of or in connection with the Services, whether in contract, tort (including negligence) or otherwise, is limited to the fees actually paid by the Institution to FlipPraxis for the specific Service giving rise to the claim during the three months before the event giving rise to the claim. For free Services, our total liability is limited to INR 5,000.
• Any claim must be notified to us in writing within six months of the date on which the claimant became aware of it.
• Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud.

17. Indemnity

The Institution (or you, if you use the Services in your personal capacity) will defend, indemnify and hold harmless FlipPraxis and its personnel against any claims, losses, penalties, damages and reasonable costs (including legal fees) arising from: Institution Content or other material you provide; your collection or sharing of personal data with us without a lawful basis or required consent; your breach of these Terms or an Order; or your misuse of the Services or violation of law or third-party rights.

18. Suspension and Termination

• Engagements start when an Order is signed and run for the period it states.
• Either party may terminate an Order if the other commits a material breach and does not cure it within 30 days of written notice.
• FlipPraxis may suspend or terminate any Service or account immediately for non-payment, misuse, a security risk, or where required by law. We may discontinue a free Service at any time, and a paid Service on 30 days’ written notice with a pro-rata refund of prepaid fees for the unused period.
• On termination, the Institution must pay for all work performed, expenses incurred and non-cancellable commitments made up to the termination date. Licences to FlipPraxis IP end, except for paid-for deliverables as described above.
• For 30 days after an Order ends, the Institution may request an export of its Institution Content held on our platforms in a standard format. After that period we may delete it in line with our Privacy Policy, except where we must keep it by law.
• Clauses that by their nature should survive (including fees owed, intellectual property, confidentiality, non-solicitation, disclaimers, limitation of liability, indemnity and governing law) survive termination.

19. Events Outside Our Control

FlipPraxis is not responsible for any delay or failure caused by events beyond its reasonable control, including natural disasters, epidemics, war, terrorism, civil unrest, government action, strikes, power, internet or cloud-provider failures, or cyber-attacks. Our obligations are suspended for as long as the event continues.

20. Governing Law and Disputes

These Terms and any Order are governed by the laws of India. The parties will first try to resolve any dispute through good-faith discussion between senior representatives for 30 days. If it is not resolved, it will be referred to final and binding arbitration under the Arbitration and Conciliation Act, 1996 by a sole arbitrator appointed by mutual agreement (or, failing agreement, in accordance with that Act). The seat and venue of arbitration will be New Delhi, India, and the language will be English. Subject to this, the courts at New Delhi have exclusive jurisdiction. Either party may seek urgent interim relief from a competent court.

21. Changes to these Terms

We may update these Terms at any time. The updated version applies from the time it is posted on this page. Where an Institution has an active signed Order, the scope, fees and term agreed in that Order continue to apply until it ends or is renewed. Continuing to use the Services after an update means you accept the updated Terms.

22. General

• Entire agreement. These Terms, any platform-specific terms and any Order are the entire agreement between the parties about their subject matter.
• Assignment. You may not transfer your rights or obligations without our written consent. FlipPraxis may assign or subcontract its rights and obligations, including to an affiliate or a successor business, and remains responsible for its subcontractors.
• Relationship. The parties are independent contractors. Nothing creates a partnership, joint venture, agency or employment relationship.
• Severability and waiver. If any provision is found unenforceable, the rest remains in effect. A failure or delay in enforcing a right is not a waiver of it.
• Notices. Notices to FlipPraxis must be submitted through the Book a call option on our website, or sent to the contact named in the relevant Order. We may send notices to the email address associated with your account or Order.

23. Contact Us

We are happy to walk you through any section before you engage.